Delhi Metro to provide average waiting time at busy stations during peak hours

Updates will be posted on the official DMRC social media handles.

Delhi Metro Rail Corporation (DMRC) said on Wednesday that it will share real-time average waiting times at busy stations during peak hours from Thursday onwards.

The facility will be available for Chandni Chowk, Chawri Bazar, Patel Chowk, Rajiv Chowk, Central Secretariat, Huda City Center, Lal Quila, Barakhamba Road, JLN Stadium, Saket metro stations, among others. Updates will be posted on DMRC's official social media during peak hours (8:30 a.m. to 10:30 a.m. and 5:30 p.m. to 7:30 p.m.), said officials.

Over 20 minutes

"Operations employees at these stations will monitor the crowd during peak hours and assess wait times. This will be conveyed to commuters if it goes beyond 20 minutes via the official DMRC social media pages. In case of fluctuations traffic or crowd, the wait time will be modified accordingly,” DMRC spokesperson Anuj Dayal said.

Currently, commuters can enter metro stations  if they strictly adhere to the prescribed norms.  The number of passengers on the trains is also restricted to maintain social distancing.

"The selectionof these stations for providing updates based on observed traffic during peak hours. This has started on a trial basis and implementation at more stations will be considered if necessary, based on feedback from passengers."  Mr. Dayal added.

Source: The Hindu

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