BENGALURU – Infosys BPM, the Bengaluru-based business process management arm of Infosys, on Tuesday announced plans to hire 400 skilled customer service workers in Costa Rica by 2022. A range of services, including sales and fulfilment, sourcing and procurement, customer services, legal process management, human resources outsourcing and robotic process automation, a company statement said.
"400 new employees will be hired at multiple job levels and will be distributed across these service lines, with a primary focus on customer service," it said.
Infosys BPM CEO and Managing Director Anantha Radhakrishnan said, “Costa Rica, with its proximity to the US, friendly business policies, conducive infrastructure, and quality of talent, presents an stellar opportunity for us to expand our presence in Latin America.”
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