After an interesting 2017, it is time to gear up for a strong business sector in 2018. Small businesses took over 2017 and predict a future growth in revenue that had a significant increase over the same period in 2016. Consumer confidence is high and a large number of small and medium businesses expect the revenues to go higher from the previous year. Overall, 2017 was a good year for business and it is now time to look ahead and consider steps which will ensure higher success of the business and drive growth.
The world has been hearing about AI for a long time now. Its impact will be felt more in the way business is conducted. AI will be seen as a business advantage and executives are looking at AI to replace manual tasks like scheduling, paperwork and time sheets. Many companies are already on the AI game while many worry that technology will make business less personalized. However, AI can enrich human interaction and help engage the consumers in a highly personalized manner.
Social media for business is not a new concept. It has been around for a while now and it is a means to reach the customers. There is only going to be an increase in the worldwide social media users which will help build a community and provide engaging and interactive content that will build brand loyalty. Also, visual content is likely to be shared on social media than any other type of content. In order to make the most of social media, the content could be casual but interactive which will enable people to engage with the brand.
The process of learning through peer social interaction is social learning. In order to be at the top of the organization, leaders will have to make the most of social learning. This can be achieved by observing others, asking questions or sharing knowledge resources. Social learning will take over formal company learning and will be a big resource for companies in 2018.
The blockchain technology is here to stay and a number of businesses will embrace it in 2018. Blockchain will be like social media, it will allow businesses to function with ease and the ones who miss the boat, will eventually join the bandwagon. Businesses are going to great lengths to learn about the impact of blockchain on their businesses. They want to ensure that they are the ones doing the disrupting and a number of large scale companies have built strategies around blockchain which is aimed at improving the way we live.
The most efficient way to connect with customers is by providing personalized content. Consumers do their research before purchasing anything and they thoroughly research companies by visiting their websites and reading reviews. Businesses need to ensure that they offer unique customer experiences which are interactive and personalized. Consumers are looking for something out of the book and businesses will have to constantly engage and innovate to deliver the same. This will lead to more store traffic and more sales in the long run.