Making lasting impressions through hospitality

By:Shikha Abrol 2016-12-21

They say, ‘An event lasts a day, memories last forever’. It is true that human touch adds an unforgettable aspect to an event as a person will always remember how warm he/she felt at an event. A good hospitality takes any event or occasion beyond the look of it and thus helps in giving and creating the right buzz. Lets understand more about the importance of hospitality in making an occasion grand: 

Care about every detail

It may be a luxury wedding or a mass event, hospitality is about going into every detail. For the hospitality sector, it is not about the service that they give, but more about the smile that they get in return. The love hospitality professionals put while serving is not something that can be showcased. Even a simple gesture like making the guest feel super welcomed, makes a big difference. While for events, so we say that they should be ‘FAMOUS’ i.e. Feasible, Appropriate, Meaningful, Organized, United and Supported, a good hospitality is a big value contribution. It makes a huge difference when hospitality professionals are attentive and service with a smile. For them success is when they surpass the expectation. Leave a lasting impression. It is one value that needs the utmost attention and should be the bottom line.

Elevate the level of hospitality

Experts assert on elevating and upgrading the level of hospitality. Focus on the right collaborations, proper marketing secrecy, immersive experience, concept fusion, audience involvement and community customization. It should be about making memories and not just spending a couple of hours. The hospitality professionals need to be proactive. A unique team spirit with utmost care of the finest details should be a priority. They should respect traits of people and harmony is the key word in hospitality. Create a great connection with people from different cultures and make their experience worth remembering.

The Success Mantra’s

The warmth of the hospitality given to guest is what creates a difference. Starting from the welcome of the guest till the last go, everything should be planned and very organized. Every guest should get what he/she wants to have. Hospitality is making everything happen at the right time. In hospitality you have to take care of the huge structure to the smallest details.

Thus, hospitality is like a well-played orchestra where everyone is playing in sync and adding their own touch. Moreover, when the person has love for hospitality, then only honing can be done to enable him to know how to act and show himself at the best. Paying attention to details, knowing your guests and always smiling are the keys to success in hospitality. 

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